
<p>Microsoft announced on Thursday that it's now possible to switch Office 365 plans across "product family" offerings.</p><p>This plan-switching capability was first announced back in August, but Microsoft limited the switching then to just within certain plan families. For instance, it wasn't possible at that time to switch from Office 365 Small Business to the Office 365 Enterprise plan family. Now, that restriction has been removed and cross-family switching is possible among the plans.</p><p>It's even possible to jump from the lowly Exchange Online "kiosk" plan to the more expensive Office 365 Enterprise plan. Microsoft lists the eligible plans that can be switched at this support page. However, going in the opposite direction -- from a higher priced plan to a lower priced one -- isn't shown as a possible move per Microsoft's support page list.</p><p>Another caveat pertains to "manually" switching plans across families. Manually switching means calling a Microsoft representative to change an Office 365 plan. It isn't possible to switch back in those instances. "You can't switch back to your old plan after you switch to a plan in a different service family," Microsoft warns in its support page.</p><p><a href="http://redmondmag.com/articles/2013/12/20/office-365-plan-switching.aspx">Keep reading...</a></p>