<p>Looking for a platform that can be used globally to manage customer interactions, MetLife has begun deployment of Microsoft Office 365 to 64,000 employees and expects to have Office 365 fully implemented by November, according to the companies.</p><p>SVP and CTO Jim O'Donnell says that the cost savings from implementing an efficient communication platform allow MetLife to reinvest in other critical technologies.</p><p>"As we expand our global presence, we had to start thinking differently about how to get things done more quickly while still putting our customers first. This absolutely affected the way we evaluated our previous technology investments," he says. "Getting all of our global employees onto one standardized platform helps us collaborate more effectively and efficiently. In turn, we can ensure the customer experience is as smooth and consistent as possible."</p><p>Unifying business units in different geographic regions is a major focus for MetLife. The company recently ran a big data event in New York featuring 80 global employees and technology partners with the goal of getting everyone on the same page with regard to analytics.</p><p><a href="http://www.insurancetech.com/management-strategies/metlife-banks-on-microsoft-office-for-pr/240162887">Keep reading...</a></p><p>Read also:</p><p><a href="http://www.zdnet.com/microsoft-office-365-and-google-apps-face-off-in-dod-contract-7000022152/?utm_source=feedburner&utm_medium=feed&utm_campaign=Feed%3A+zdnet%2Fmicrosoft+(ZDNet+All+About+Microsoft)">Microsoft Office 365 and Google Apps face off in DoD contract</a> (ZDNet)</p><p><a href="http://venturebeat.com/2013/10/21/microsofts-latest-office-365-customer-the-u-s-army/">Microsoft&#039;s latest Office 365 customer: the US Army</a> (VentureBeat)</p><p><a href="http://www.cio-today.com/story.xhtml?story_id=11200DJBCCO0">Microsoft Makes Office 365 Free for Students</a> (CIO Today)</p><p>Explore: <a href="http://news.google.com/news/more?ncl=dYrMwja-4FGDpZMsmZtGTkQ9UgTpM&ned=us">34 additional articles.</a></p>