Wednesday, April 23, 2008 
Playing catch-up in the on-demand customer relationship management market, Microsoft announced the general availability of <A HREF="http://www.eweek.com/c/a/Enterprise-Apps/Microsoft-Prices-CRM-Online-to-Undercut-Rivals/?kc=EWKNLNAV042308STR1">Microsoft Dynamics CRM Online with aggressive pricing</A> and data storage options that seek to take business away from Salesforce.com.
Dynamics CRM Online is a full suite of on-demand sales, marketing and customer service applications along with business process automation and workflow automation, said Bill Patterson, Microsoft's director of product management for the online CRM package.
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