The many multifaceted interactions between corporate users, BlackBerry Enterprise Servers, Microsoft Exchange servers, networks and other infrastructure can lead to system downtime and can negatively effect worker productivity, as well as cause a major migraine for IT departments, according to a recent vendor-commissioned study.
Zenprise, which offers <A HREF="http://www.cio.com/article/130565/_Tips_to_Help_IT_Reduce_Recover_from_BES_and_Exchange_Server_Downtime">solutions to proactively troubleshoot problems</A> in BES and Exchange environments, contracted Osterman Research to conduct the study. Respondents include 76 IT decision makers in North American companies running BlackBerry Enterprise Servers for Microsoft Exchange with at least 500 employees.
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