Microsoft will try to move up from the kids' table at the enterprise management feast when it launches the private beta of its new Service Desk offering Nov. 14 and announces its participation in the Configuration Management Database Federation Working Group at the IT Forum, in Barcelona, Spain. The new System Center help desk offering, <A HREF="http://www.eweek.com/article2/0,1895,2055284,00.asp?kc=EWEAUEMNL111406EOAD">code-named Service Desk,</A> will include a CMDB, signaling Microsoft's planned entry into that emerging market, which is currently dominated by the big four enterprise management providers.