This week’s column is for Exchange administrators. Diane Poremsky experienced every administrator’s nightmare: the email server is thousands of miles away and goes offline. She discovered there was a problem with the co-location provider and needed to set up a mail server quickly. In this week’s tip, she shares a neat trick her administrator used while she was configuring the server and restoring email addresses.

You can personalize documents distributed to a group of correspondents, from your annual Christmas letter and messages announcing the birth of a child to "cold call" letters to clients using Outlook’s Mail Merge. Diane Poremsky will show you how.

As Outlook users on Windows XP have discovered, it’s difficult to use Internet Explorer’s File->Send->Link by Email to send links to Web pages, as Microsoft removed the text link added to the message body, leaving just the URL attachment. In this week’s tip, Diane Poremsky will show you where to find solutions to fix this problem.

One of the reasons many of us use Outlook is for the Calendar. While many of the Calandar features work best for Exchange server users, all Outlook users can reap the benefits of the Calendar. One feature often overlooked by standalone and home users is Meeting Requests. Diane Poremsky will show you how they can be used by anyone.

The beta 2 refresh for Office 2003 is now available on the Office update site, and in this week’s PowerTip, Diane Poremsky discusses the installation procedure. She also talks about a unique quirk in the new reading pane in Outlook.

Newer versions of Office and Windows include a feature on the File->Open menu found on many applications, a column of shortcuts known as the Places Bar. Diane Poremsky will show you how you can add more places to the default list to should save you time when saving attachments.

Want to know the latest about the upcoming releases of Exchange 2003 and Outlook 2003? Diane Poremsky was at the TechEd conference held recently in Dallas and gives you all the latest scoop. Plus, read this article and you’ll learn where you can download a free copy of Exchange 2003 Release Candidate 1.

This week’s tip was inspired by a letter from a reader, who asks for help fighting back against junk mail.

If you need to free up some space on your network server, storing away your email is an excellent idea. This week’s tip offers some easy steps to follow to help keep your mailbox size under control.

Sometimes an apparent bug isn’t a bug at all. Diane Poremsky discusses a recent bug report about missing email that turned out to be something quite simple.