This week, we answer a reader’s question about mail-merging labels into Microsoft Word and help him learn how to search the OutlookPower Web site.

In this edition of letters to the editor, a reader comments on OutlookPower’s formatting.

This week’s column is about using symbols and isn’t just for Outlook. You can use symbols with all Office programs and some Windows programs.

What do you do when your ISP hijacks your return address? Read this important article to for some ways around ISP return-address hijacking.

The latest incarnation of the SoBig worm has been devastating mail servers all over the Internet. SoBig was first spotted in the wild, in January. Since then, several new versions have popped up; the latest and most virulent, SoBig.F was first spotted on August 18th and has been wreaking havoc since.

Many mail administrators realized this week that their inbound SMTP servers were not accepting mail from anyone. Was this a new virus or worm? No, it was one of their spam fighting tools turned against them. Read this critical article to learn what happened.

The past couple of weeks were really exciting for users and administrators. Users get the fun stuff (i.e., Office 2003) while admins gets the dirty work: cleaning up after viruses and securing the network.

Have you ever used a piece of software for so long, you just took it for granted? I have. In fact, the one I’ve got in mind right now is even free. It’s called BgInfo and it does one thing very well. BgInfo takes key system information and turns it into a background image for your computer.

Back in October, we ran a very popular piece called "Network Manager Challenge," which asked readers to help us figure out a strange behavior of Exchange. We were recently reminded of that challenge when a reader sent us an update with some more insight. In addition, we pose two new challenges for our intrepid (and often brilliant) readers.

A reader asks how to create a search that will find all overdue items. Diane Poremsky, our intrepid Outlook guru, shows the way.