
Now that the corporate software market has heated up for a <A HREF="http://www.globetechnology.com/servlet/story/RTGAM.20030828.gtjackaug29/BNStory/Technology/">corporate version of instant messaging</A> and America Online, Yahoo and Microsoft are all offering business-grade products to join venerable systems from Novell and Lotus, how will IT administrators deal with the potential problems that come with IM.