
<A HREF="http://www.destinationcrm.com/articles/default.asp?ArticleID=2693">Destination CRM</A> says that Microsoft Business Solutions' CRM product will be a must-have. One of the reasons why is because Microsoft's CRM product will be fully integrated with Microsoft Exchange Server and will have a disconnected client that leverages the MSDE version of SQL Server 2000 and is fully integrated with Microsoft Outlook.