
<p>Telstra CEO David Thodey said in the company's annual general meeting on Tuesday that the decision to move the company's BigPond customers to Microsoft's Windows Live email service is not performing as well as anticipated.</p><p>Responding to a shareholder's question, the CEO said that the move had been straightforward for new users of the service, but issues had been seen in existing customers that had been on the service when it moved to the Microsoft platform in February last year.</p><p>"It's caused us to go back and relook at what we're doing now," Thodey said.</p><p>"The background to the decision was that we had built our own email platform ... and we were challenged to keep it up to date with the sort of functionality we thought we'd need to have in an integrated messaging world."</p><p><a href="http://www.zdnet.com/telstra-microsofts-windows-live-email-is-not-as-good-as-we-thought-7000021946/">Keep reading...</a></p>