<p>Microsoft SharePoint has emerged as the gateway to the mass of stored enterprise information that organizations around the world rely on to conduct business each day, but there are areas in which its capabilities need to be augmented by additional applications particularly for metadata management and automatic classification according to new research.</p><p>A new whitepaper from content intelligence software provider Smartlogic shows that the majority of information professionals in the US and Europe are disillusioned with SharePoint, but the report also explores solutions that could radically improve the performance of the workflow and content management application. The Smartlogic whitepaper, entitled Filling the Gaps, pulls together independent findings from recent studies by MindMetre Research and Gartner.</p><p>In the paper, Smartlogic chief executive Jeremy Bentley draws on the results of a survey of more than 500 information professionals by MindMetre, which found that more 53% of the respondents use Microsoft SharePoint to access internal information within their organization. However, the study also reveals that 'findability' could be an issue with the platform, as 80% of the SharePoint users surveyed say the application is falling short of their and their colleagues' expectations when it comes to enterprise search with 34% saying it is doing so by a considerable margin.</p><p>Bentley says in the report: "This, in turn, is leading to dissatisfaction with return on investment in SharePoint, with 62% reporting a degree of disillusionment with the ROI that the platform has delivered, due to the fact that some important content is still difficult to find and search results are not sufficiently relevant."</p><p><a href="http://www.cmscritic.com/microsoft-sharepoint-research-highlights-gaps/">Keep reading...</a></p>