<A target="_blank" href="http://www.infoworld.com/t/software-service/hotmail-fail-microsoft-lays-egg-in-the-cloud-616?source=rss_cloud_computing">Losing the mail for one user is bad, but perhaps forgivable</A>. Losing it for hundreds is just awful. But losing all the mail and folders for thousands of users takes real skill. Or maybe that isn't the right word.