<p>On paper, InterScan Messaging Security from Trend Micro is a wonderful product. Combining on-premise software with an optional cloud-based pre-filter, the tool provides a flexible approach to email security. If we would have been able to get it working, we would probably be impressed.</p><p>The software shipped to us was a VMware open virtualisation format template, but after deployment we still had to run through the OS installation. A strange extra step, but it did function, and in short order we were able to log into the web administration tool. We were then presented with a configuration wizard, which attempted to guide us through mail server, notification, update sources and lightweight directory access protocol settings.</p><p>Worth noting is that the documentation is misleading in places. We were not able to properly configure in- and outbound simple mail transfer protocol (SMTP) relaying without a call to support. Also, activating the encryption features was complicated. The administrator is expected to fill out a form in the web administration tool that triggers a series of back-and-forth emails, ultimately resulting in the return of a key file that is uploaded to the product. Any interruptions in that process can cause lengthy delays.</p><p>In our case, Trend Micro had blocked the IP address of the SC Labs' mail server, preventing us from replying to the confirmation email. Despite working with product support, we were not able to get the encryption working.</p><p><a href="http://www.scmagazineuk.com/trend-micro-interscan-messaging-security/review/3789/">Keep reading...</a></p><p>Read also:</p><p><a href="http://www.heraldonline.com/2013/01/07/4524807/trend-micro-cited-as-a-leader.html">Trend Micro Cited as a Leader by Independent Research Firm&#039;s Email Content ...</a> (The Herald | HeraldOnline.com)</p><p>Explore: <a href="http://news.google.com/news/more?ncl=dcnI-vD2w0M2hMMMhIxHfIfS8-6XM&ned=us">10 additional articles.</a></p>