Article archive for 2008

Monday, December 1, 2008

Please treat the White House computers like crime scene evidence

Because many of the computers remaining from the Bush Administration may contain evidence of missing email messages, they are, in effect, crime scene evidence. In this important document, Editor-in-Chief David Gewirtz implores the incoming Obama administration to treat any White House computers they encounter as forensic evidence, rather than old office equipment.

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Monday, December 1, 2008

Is English-only a viable mail management strategy?

In this important article, Contributing Editor Nancy Hand discusses the question of whether it’s a good policy to filter non-English email if your company does business internationally.

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Monday, December 1, 2008

Watch your back: avoid becoming a victim of holiday scams

We originally ran this article in OutlookPower Magazine back in 2005, after Hurricane Katrina hit and everyone was in a more giving mood. However, given our current economic times, the scammers are back in full-force and it’s perhaps even more relevant today. It’s interesting, and sad, that a publication like OutlookPower has to spend so much time talking about scams and how to protect yourself. But email is a mass communication tool and with anything that has mass effect, you have people doing good and people doing not so good. Email certainly has provided enormous benefits to vast numbers of people, but it also creates risks. In this time of holiday celebration, many of us share goodwill, while others seek to tap into that goodwill for nefarious gain. So, before you start thinking about giving, make sure you watch your back.

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Monday, December 1, 2008

So long 2008, and thanks for all the phish

Reaching out and picking and choosing cultural references with abandon, Editor-in-Chief David Gewirtz wishes everyone a happy 2009. Even though this is an end-of-year blessings article, it’s also important. David lists 10 important online safety tips that could help you make 2009 a safe and successful year.

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Saturday, November 1, 2008

How to stay in business in 2009 (and some new site features)

What are the strategies and tactics you can begin to deploy NOW that will help keep you afloat in these incredibly uncertain times? What are ten things you can begin to do right now, this month, this week, even this morning that will combat the financial crisis blues and ensure that your bottom line is more line than bottom? Editor-in-Chief David Gewirtz discusses an upcoming webinar that’ll answer these questions, introduces two new site features, and even shows you how you can find ten tips for staying safe online.

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Saturday, November 1, 2008

Dell tech support asks us for tech support

Here at ZATZ, we really like Dell computers and the people we’ve met at Dell on the editorial side have been quite nice. We’ve given a number of Dell products some very high reviews. We’ve also been Dell customers, paying full price for some nice Dell products. However, we think there should be a special place in Hell reserved for Dell tech support. In fact, one of the reasons we buy far fewer Dell products than we once did was due to the truly horrid support experiences we’ve had with offshored Dell support techs. So, when an email came in to OutlookPower from a Dell support tech, our first reaction was to delete it, mock, and otherwise be relatively rude. However, the message began with the phrase "Respected Sir". And we thought, "OK, here’s someone who’s doing offshore support for Dell who’s actually trying to help a customer. Let’s encourage that."

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Saturday, November 1, 2008

Security alert: don’t install Flash or Acrobat from Web sites

Now that America has decided its new President, the dark underbelly of society has come up with a new social engineering scam designed to separate you from your money, infect your computers, and turn your technology against you. I know. Happy thoughts.

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Saturday, November 1, 2008

Visualizing and reaching for the brass ring

There is a difference in dreaming about reaching goals and actually making them happen. It’s important to produce a strong action plan, include multiple review sessions to ensure things are on track and, of course, keep that visual of the end result. Whether it’s for your personal goals, your professional goals or a little of both, you have the potential to visualize, reach and grab the brass ring. This important article by Michelle LaBrosse provides an overview of the process and shows how Outlook and Exchange can help.

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Wednesday, October 1, 2008

Automatically building a safe-senders list can save you a lot of time

Here’s a quick tip that’ll save you a bunch of time. If you use the Junk E-mail feature within Outlook, you can easily increase the system’s accuracy and reduce the number of false-positives, all by checking one checkbox.

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Wednesday, October 1, 2008

Another missing email solution, this time due to Work Offline

One of the most common questions we get here at OutlookPower is "Where’s my email?" We thought we’d seen all the permutations of this problem after six years publishing the magazine, but we were wrong. What was worse, the person who wasn’t getting her email wasn’t a mere reader. Oh, no. The person who wasn’t getting her email (at least, not all of it) was Editor-in-Chief David Gewirtz’ wife. One does not ignore one’s wife’s complaints for too long…

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